Here are the answers to some of the frequently asked questions about our products.
The FAQ system is the quickest way to find answers to your questions.
However, if you cannot find the answer you need, please feel free to contact us. See instructions at the end of the page.
Please go to our download page and follow the step-by-step Download Instructions for Ciclo software products.
Please go to our download page and follow the step-by-step Installation Instructions for Ciclo software products.
Please go to our download page and follow the step-by-step Uninstallation Instructions for Ciclo software products.
The likely error cause is that either the download process was not completed, or the installation file was somehow corrupted during the download process.
To correct this error, try the following:
The Ciclo software installation must be done from an account with Administrator or Power User privileges.
To avoid this problem, do one of the following:
Some antivirus programs may interfere in some way with the installation process.
To work around this problem, try the following:
Yes. Without any authentication request or user identification method, you can freely download and install any of our software on your computer.
Thus, you can thoroughly evaluate the product before purchasing it, even though the evaluation version may have some functionality limitations.
No. The evaluation version is intended only for technical and qualitative evaluation of the software attributes, such as usability, capability, efficiency, accuracy and reliability.
All the commands and controls of the evaluation version are available and enabled exactly like the registered version.
However, there are functionality limitations that restrict some design parameters in the evaluation version.
This means that some input data of your project can be replaced by sample values.
To remove these limitations and ensure full functionality, you need to purchase a license and register your Ciclo software.
After you install a Ciclo software product, you can explore its main features by following these steps:
You can acquire our products, by purchasing End User Licenses through an online ordering system.
Please click Purchase and follow the instructions at the bottom of the page.
The online purchase order processing is performed by PayPal, the global leader in online payments.
PayPal protects your financial information with industry-leading security and fraud prevention systems.
When you use PayPal, your financial information is not shared with us.
To register your Ciclo software and to activate fully its functions, follow these steps:
No. Updates and upgrades are provided free of charge to all registered users.
To check the status of your Ciclo software license, follow these steps:
Technically, you can add as many items as you wish.
In practice, the size of your project is limited only by the available resources on your computer.
Yes. You can open and edit more than one project file simultaneously by using multiple windows.
Simply start your Ciclo software more than one time, such as can be done with Notepad, Paint, WordPad, and many other Windows applications.
Yes. If you have a registered Commercial License, any design you make with your Ciclo software can be used for industrial, commercial, professional, or for-profit purposes.
This also applies to all reports and drawings generated by the application software.
For more information, please see the End User License Agreement (EULA) that accompanies or is included with the software product.
Yes. Ciclo software is designed to allow you to easily customize the layout and look of your reports and include your business logo or any other personal image.
Please follow these steps:
Ciclo software products do not directly support output of PDF format.
However, you can easily export Ciclo reports to PDF format by printing to a PDF printer driver.
There are several shareware and freeware applications available on the Internet that install PDF printer drivers.
The same method can also be used to export or convert reports to many other file formats, such as DOC, XLS, JPG, GIF, TIF, PNG, FAX, and so on.
Ciclo software uses Windows resources shared with other Windows applications.
This error message is generated when more memory is being required than is currently available.
To prevent this error, try the following:
If you didn't find an answer to your question in the FAQ, please use the Contact Form to contact Ciclo technical support directly.
In the Message field on the form specify the following:
Ciclo is a technology company that develops software for the design of machines. We take pride in providing top-notch solutions that strengthen our clients' businesses.
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